Often the number one question new customers want to know is “How much is this going to cost?” Totally fair question, unfortunately it can be very difficult to predict when it comes to software issues and troubleshooting.
As a general rule, my consulting rate is $200 per hour, there is no minimum or contract. Use however much/little you feel you need. I’ll run a timer and send you a bill. That rate includes use of a remote access tool, so there are no other nickel and dime costs to worry about. I like to keep it very straightforward. I’d be happy to discuss setting a budget or cap with you if you are concerned about the project running out of control.